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What do you have connected to your USB ports? Press J to jump to the feed. Headset Unresponsive, Won't Charge - Mic Mute LED on - LS30, LS40, Using the LS30 / LS31 with the new PS4 "slim", No Chat Audio using Playstation or not appearing in PC/Mac. 2. The largest PlayStation 4 community on the internet. Select Output to Headphones and change the setting to Chat Audio. Some users have reported that using a powered USB hub resolves the issue. Open your PS4 and navigate to Settings from your home screen. Title sums it up. Enter the Notifications submenu Audio keeps switching to “headset” when I plug in my controller to charge while playing Help & Tech Support Whenever I plug in my controller to charge while playing there’s a decent chance the audio cuts out and I get a notification that the audio is “switching to the headset… PS4 Headset connects and disconnects repeatedly Follow. Hey, I receive the microphones switched to headset message all the time even though I don't have a headset plugged in. Have you tried using a different controller, to test if your 3.5mm jack is glitching out? The largest PlayStation 4 community on the internet. Title sums it up. Ironically having my headset plugged in prevents this from happening, but I don't have to have it dangling off my controller if I'm not using it. But I've always had it in an never had any messages before. Ironically having my headset plugged in prevents this from happening, but I don't have to have it dangling off my controller if I'm not using it. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. By using our Services or clicking I agree, you agree to our use of cookies. Then a notification that there is no microphone to use. Then a notification that there is no microphone to use. I can handle the analog stick problem but I don't know what to do about the headphone notification, cleaned with alcohol and compressed air to no avail. Your hub for everything related to PS4 including games, news, reviews, discussion, questions, videos, and screenshots. New comments cannot be posted and votes cannot be cast. There are a few forum and reddit threads on this that helped me solve my "sound" problem on my PS4 (thanks for the videos jnovak-calgary & yoodidoo). I just bought a faulty PS4 controller to fix it's analog stick and the previous owner mentioned the microphone problem. There are many cases where you have in your view plugged into the device correctly, but the PS4 doesn’t recognize the headset fully (even if you are able to head other people). If you're using the LS30 / LS31 with a PS4 and you receive the message that the headset has connected and disconnected over and over again, there may be an issue with the USB ports on the PS4. Press J to jump to the feed. It's the same. The notification keeps popping up every few minutes. I have tried different controllers. The PS4 has stood tall for seven years, but it's not above a few problems. This issue affects certain model PS4s and will affect any USB headset connected. Press question mark to learn the rest of the keyboard shortcuts. Once in Settings, navigate to “Sound and Screen”. Do you have a PS Camera connected? Cookies help us deliver our Services. Another option is to connect the included 3.5mm chat cable between the controller and the headset. I got a new DS4 since my old one was acting up, but now at least once every play session I'll be told my headset has been disconnected, even though it wasn't plugged in to begin with. We’ll let you know when you have a new notification with a pop-up message and you can see more detail by going to [Notifications] on the PS4 home screen. We recommend that you try using a hub to help with the connect / disconnect PS4 issue. I used to have a psvr, but nothing connected for a while the only thing I have is the wireless headphone dongle plugged in. The notification keeps popping up every few minutes. When I plug in a regular headset I can hear what I need to hear and the microphone is working as well but when the headset is disconnected I also get the notification that it's been connected. To use this setting, please change the PS4 settings as follows: Press and hold the Playstation button on the controller. If you're using the LS30 / LS31 with a PS4 and you receive the message that the headset has connected and disconnected over and over again, there may be an issue with the USB ports on the PS4. For example, if a download has completed, your PlayStation Plus subscription is about to renew or one of your friends has just gone online.

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