DOORDASH review from Lexington, Kentucky rated 1.0/5.0: I do have questions and concerns.I spent 15 minutes attempting to make an order through your app to have food for 3 of my co workers and myself sent to our school. Haven't switched over from phone to email yet? Get contact details that poster left for the company. I called to figure out what was going on with my order since I have a 19 month old who really wanted her food and i had been giving her snacks to hold her over. We put the order in, got the message that the order was confirmed. : They just cancel the order, put the amount in credits and you won't know until you're stomach is howling. every order I do is at 30 or higher. Doordash Delivery Service. If you want your response How Existing DoorDash Users Can Get Credits and Discounts. They don't even deserve 0 stars. But I still received only $6.85. Ooookay then.We got our food (no notice, but were watching out for it) and proceeded to plate our meal to discover some if it was missing. I will never use them again. Ordered our food and got a call 2 minutes after it should have been delivered telling us we wouldn't be getting our food at all and that we would be refunded. “ This morons doordash fvckers, offers free delivery $0.00 if you spend $10.00 or more from certain places, placed my order in the summary it show 0.00 for delivery fee, this is my second time trying them, after food is delivered come to find out motherfvucker dashersCHARGE $3.95 FOR DELI ERY FEE, FVCKING ASSHOOOLES, STAY AWAY FROM DOORDASH, BUNCH OF SCAMMERS,.. Worst experience. DoorDash Customer Friends and Family Referral Program; What fees do I pay? Great Comment! I had to file a dispute with my cc company and told them to take their credits back. That said, used it >200 times now and issues are rare (Melbourne). Put up w the bs of picking up the food and then getting out tips stolen to cover our wages. Customer service rep said she sees the cancel on her side and would process a refund and send email confirmation. Order got cancelled.. Nice they took my money and ran, bastards, store2door for $15 off a 30 spend and free delivery for new users. I hope others will also boycott DoorDash for taking advantage of restaurants during a pandemic. The last straw was when they charged $20 fees on a $40 order. Horrible company. I asked to speak to a supervisor they made EVERY excuse for me to contact "my own" boss! Horrible company with terrible customer service. At the same time 5:46pm the app notified me "we're sorry dasher couldn't find you, she left the food in front of the leasing office"Are you kidding me? Even though I got random “hours later texts” from the company saying this driver (who had already called to say there was no food Bc of your app having issues) was there with the order that was already stated wasn’t coming—-I still went to my front office and nothing. I filed with my bank and they still would not refund. Yes, I'm pissed! anna Marie O (6/21/2020, 7:23:01 PM): Hi! I contacted Doordash support. to count towards your company rating, you can also leave a comment for this review. First time Doordash user also the last time! It’s wet sauce on a corn chip. Omg its the worst. I got ahold of customer svc and they said they would not refund ANY of my money back. I'm fed up, 3 bad orders in 2 weeks. She was saving DoorDash $3, not tipping me. Another phone call to doordash support and partial credit only for the forgotten items applied in a combo of doordash credits and cc refund (5 - 7 days for processing).I really don't like doordash, this wasn't a great experience. Joanna Marie O (6/21/2020, 7:25:09 PM): Could you please provide what's the name of the restaurant? I specifically requested on the app that dasher should contact me and food be handed to me. Comment the review as DOORDASH verified representative. Twice they've stolen from me to refund me days later. Went to order something for my mon and I on Halloween and it said my account is disabled or deactivated. My food last night was half eaten, they didn’t even give me as much credit as the food cost. I called Doordash to file a complaint. Rights Reserved, You Are About to Contact PissedConsumer.com. orders rarely right, frequent missing items or sides, claim you have bad account history when it REALLY IS THAT BAD.
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